FormDockECOSYSTEM
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DATA PROTECTION

Privacy Policy

Effective Date: September 28, 2026 • Last Revised: September 28, 2026

FormDock Technologies and its parent company ForzaSoft Solutions ("ForzaSoft Solutions", "We", "Us", or "Our") is committed to safeguarding your privacy and protecting the data processed across our ecosystem, including app.formdock.in (FormDock Core), studio.formdock.in (FormDock Studio), host.formdock.in (FormDock Host), and veyro.formdock.in (VeyRo). This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our websites, software, visual website builder, APIs, AI code editor, storefront editor, and static website hosting infrastructure.

1. INFORMATION WE COLLECT

We collect information in three primary categories:

A. Account & Registration Data

When you create a FormDock account at app.formdock.in, we collect personal information such as your name, email address, password hash, organization name, and account preference settings.

B. Form Submissions & Store Data

When visitors submit data through forms connected to FormDock Core project endpoints or interact with your e-commerce storefront, we store the submitted form fields (e.g., name, email, query message), submitter IP addresses (used for spam defense and rate limiting), timestamp, referrer URL, and browser user-agent.

C. Usage, Analytics & Diagnostics

We collect anonymized telemetry regarding API request volumes, response latency, AI Code Editor rewrites, FormDock Studio storefront component exports, and FormDock Host traffic metrics to ensure platform stability and performance optimization.

2. HOW WE USE YOUR INFORMATION

FormDock utilizes collected data solely for legitimate business operations:

  • Providing, operating, and maintaining the FormDock Core API, AI Code Editor, Studio storefront editor, and Static Host infrastructure.
  • Processing form submissions, generating email notifications, and dispatching webhooks to your specified endpoints.
  • Managing e-commerce backend operations including products, order logs, invoices, coupons, store settings, tax categories, and delivery staff.
  • Powering AI FAQ Chatbots using your project's custom business parameters and store context.
  • Detecting, preventing, and blocking fraudulent activities, automated spam bots, and security vulnerabilities.

3. DATA SHARING & THIRD-PARTY SERVICES

FORZASOFT SOLUTIONS DOES NOT SELL, RENT, OR TRADE YOUR PERSONAL DATA OR YOUR STORE SUBMISSION DATA TO THIRD-PARTY ADVERTISERS.

We share data only with verified infrastructure providers necessary to operate our ecosystem:

  • Transactional Email Services (e.g., Brevo): For delivering notification emails generated by form submissions.
  • AI Processing Providers (e.g., Groq / Llama): For generating contextual responses for AI FAQ Chatbots and powering the AI Code Editor in FormDock Core.
  • Law Enforcement / Legal Compliance: When strictly required by valid subpoena, court order, or applicable law.

4. DATA SECURITY & ENCRYPTION MEASURES

We employ industry-standard technical, administrative, and physical security measures to protect data against unauthorized access, loss, or alteration. All web traffic across app.formdock.in, studio.formdock.in, and host.formdock.in is encrypted in transit using SSL/TLS protocols. Data at rest is stored in secure database environments with automated backup pipelines.

5. CONTACT OUR PRIVACY OFFICE

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Privacy Office at: formdockplatform@formdock.in